18 May 2017
Last updated at 09:27
News
WBW Team Wins National Professional Administrative Day Award
The WBW Cashiers Department has been awarded an accolade by Property Search Group, Plymouth (PSG).
On the 26th April, PSG, celebrated administrative professionals from across the country by hosting a ‘National Administrative Professionals Day’. A day in which companies can celebrate all those in roles who ensure their departments run smoothly.
The cashiers department were nominated for the ‘National Professional Administrative Day Award’ by Tracey Pearce, property partner at WBW Solicitors. Tracey nominated the team in recognition of their continued dedication and hard work.
The cashiers’ team were unaware they had been nominated for the award, let alone that they’d won. The Director of PSG, Martin Gill and his colleague, Jessica Davis, visited the Newton Abbot office on Monday 15th May to surprise the team and present them with the award.
Tracey Pearce, property partner at WBW said: "As part of a busy conveyancing practice I could not do my job without my cashiers’ department – they work extremely hard and particularly over the last few months due to an expanding work force. I thought the award would be just the recognition and pat on the back they needed to let them know they are very much appreciated. It was worth keeping it a surprise as a cheer up on a wet and grey Monday!”
WBW Solicitors has undergone two mergers within the last six months, creating one of the largest legal practices in the South West. With six offices, across both Devon & Cornwall the workload for the cashiers department has increased significantly.
As part of their prize, PSG awarded the team with a framed certificate, £250 towards a well-deserved team outing and a bottle of fizz each.
The runners up for the award;
Each of the runners up received a certificate and a bottle of fizz to help celebrate their achievements.
Nash & Co, Plymouth, Julia Ludlow nominated Samantha Richards her nomination: "Samantha has a very calming influence in the conveyancing team, keeping cool under pressure, in what can be a very hectic environment. Samantha ensures that post completion files are dealt with in a timely and efficient manner. She is endlessly helpful and polite on the telephone with clients and conveyancing professionals alike. She has made a huge difference to our team and we would be lost without her. And to cap it all, she makes a fine cup of tea!"
Nash & Co's, Julia Ludlow also nominated Sarah Duncan from her team; "Sarah is terrifically personable on the telephone with clients, often printing out searches at the same time, whilst also taking a note of the call. She frequently stays later at the office in order to set up completions for later in the week. Sarah ensures that I am fully supported in the conveyancing process and she is a vital member of my team."
Nash & Co's, Rhiannon Moore nominated Laura Henry: "Laura is a reliable and competent as an assistant. She is able to assist in dealing with many day to day tasks and she has good relationships with clients, local agents and referrers."
Nash & Co's, Rhiannon Moore also nominated Hollie Murphy: " Hollie is a great assistant, she is keen and willing to learn. Hollie is growing in confidence and has built up a good rapport with clients and referrals. She is competent in dealing with tasks provided to her and prioritising her work, particularly under pressure."
Kitsons, Plymouth, Matthew Bryant nominated his assistant Sophie Carruthers: " An absolute star! Sophie is an excellent secretary who is not only great at her job but is always first to help out other fee earners and colleagues when required, often without being asked. She has a brilliant attitude to work and goes above and beyond to help others. An integral part of the smooth running of the office."
Kivells, Estate Agents of Callington, James Morrison nominated his colleague Holly Chegwyn: "Always has a fantastic attitude. Great work ethic and is in work 20 minutes early everyday! She's always very efficient and happy to help."
RGB Exeter, Company Director Tanya Loosemore nominated her assistant Amy Chatfield: "Amy joined us an an administrator helping to run payroll whilst studying for her CIPD in HR. She has been a key player in our business and developed professionally over the 3 years she has been with us. She has progressed into a senior role, growing and overseeing a small admin team. There is noting Amy won't take on and complete to a high standard and it's her dedication and tenacity that has contributed to our business being awarded Investors in People Silver status. We really appreciate her work."
WBW's, Launceston office, Associate Partner Louise Crockford nominated her assistant Heather Brewster; "I would like to nominate my assistant Heather. She has worked for me for 19 years since she started at the firm (Previously Peter Peter and Sons before they merged with Langsford Davies and following the merger of Peter Langsford Davies with WBW at the beginning of the year). She takes my files on from exchange of contract, prepares the statements and handles completion and registration meaning that I can then concentrate on my other files progressing them towards exchange. When I went on maternity leave 10 years ago she with the help of a locum kept everything running and retained many of my returning clients. Heather always goes the extra mile, she will come in early and stay on late if something is urgent. The volume of work she gets through too is phenomenal. We work well as a team and the feedback we receive from clients about Heather is fantastic!"
This is the 3rd year PSG have taken part in the National Award. PSG Plymouth's Director Martin Gill said "How pleased and delighted he was with the nominations this year as everyone has such fantastic supporting staff, it was very difficult to choose the winning entry. . Well done to all the nominees, especially the Accounts Department at WBW for a well deserved award!"
More News